coucou. logo
  • Home
  • About
  • Community
  • Resources
  • Services
  • How It Works
  • Join the waiting list

Cookie Policy

Last updated: 9 July 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site owners. This policy explains how coucou. uses cookies on coucou.co.uk in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.

2. Cookies We Use

Cookie Name Purpose Type Duration
cookie_consent Stores your cookie consent preference so the banner is not shown again. Strictly necessary 1 year

We do not currently use analytics, advertising, or third-party tracking cookies. If this changes, we will update this policy and request your consent before placing any non-essential cookies.

3. Categories of Cookies

  • Strictly necessary cookies: required for the website to function. These do not require your consent under PECR and cannot be switched off.
  • Performance/analytics cookies: help us understand how visitors use the site. We do not currently use these.
  • Functionality cookies: remember choices you make (e.g. language, region). We do not currently use these.
  • Targeting/advertising cookies: used to deliver relevant ads. We do not use these.

4. Your Cookie Choices

When you first visit our website, a cookie banner lets you accept or decline non-essential cookies. You can also manage cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

Please note that blocking strictly necessary cookies may affect the functionality of the website.

5. Third-Party Cookies

If we embed content from third parties (e.g. Google Fonts, YouTube videos, social media widgets), those services may set their own cookies. We do not control these cookies. Please refer to the relevant third party's cookie policy for more information.

6. Changes to This Policy

We may update this cookie policy from time to time. If we introduce new categories of cookies, we will update the table above and request your consent where required.

7. More Information

For general information about cookies, visit allaboutcookies.org.

For questions about our use of cookies, email data@coucou.co.uk.

For information about your rights, see our Privacy Policy or contact the ICO at ico.org.uk.

coucou. logo

A safe online community for people navigating life after trauma — where you can talk openly, find others who get it, and access resources that actually help. Peer-led, moderated, and built with care.

If you are in crisis right now, please contact Samaritans on 116 123 (free, 24 hours) or text SHOUT to 85258. Coucou is not a crisis service.

Navigate

  • Home
  • About coucou.
  • Community
  • Resources
  • Join the waiting list
  • Contact
  • Services
  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy
  • How It Works

Get in touch

coucou.
Online community · United Kingdom

hello@coucou.co.uk

© 2025 coucou. All rights reserved. Registered in England & Wales.

Terms Privacy Cookies
Expertly built with SohoSumo

We use cookies to improve your experience. See our Cookie Policy for details.